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Our Mission, Objectives and Values

Message from Our CEO – Tim Balogun

“HF Mencap is more than a service; it is a family.
This year we strengthened governance, welcomed new trustees and invested heavily in staff — including raising support worker salaries to the London Living Wage.

Our vision is ambitious: to embed co-production, expand specialist services across both hubs, diversify income and ensure the highest standards of dignity, safety and support.” (Nov 2025).


Our Values & Impact

A Culture of Listening, Safeguarding and Respect

At HF Mencap, we prioritise strong safeguarding, skilled and compassionate staff, and visible, engaged leadership. We foster supportive relationships across our teams and focus on meaningful impact every day. A motivated workforce means higher-quality support for people with learning disabilities across Hammersmith & Fulham.


Co-Production at the Heart of Everything We Do

We design our services with the people who use them — not for them.
Co-production brings together clients, families, staff, trustees and community partners to shape our work. Through Client Voice Groups, coffee mornings, youth forums, surveys and lived-experience leadership, co-production is embedded in our culture.
It isn’t an add-on — it’s how we work.


Our Strategic Priorities (2025–2028)

We are building a stronger, more inclusive future by:

  • Expanding the Addison Gardens Life & Wellbeing Hub

  • Strengthening the Bolingbroke Road Digital & Creative Hub

  • Launching MyLife Pathways (2026) through co-production

  • Ensuring financial sustainability

  • Investing in staff wellbeing, training and progression

  • Improving access, inclusion and community impact

These priorities guide us as a trusted, innovative charity supporting people with learning disabilities and autism.


Why HF Mencap?

Local • Specialist • Inclusive • Community-Led

For more than 60 years, we have championed the rights, choices and independence of people with learning disabilities in Hammersmith & Fulham.
We honour our history — and look forward to an even more inclusive future.


If you'd like, I can create an even shorter version, a visual infographic-style layout, or a version tailored for funders or families.

Our Values

  • We are inclusive. People with a learning disability and autism are at the heart of everything we do.

  • We are Trustworthy. We believe in transparency and honesty. We welcome and act upon feedback.

  • We are Empowering. We believe in equality and strive for choice and control for all.

  • We are Respectful. We value diversity and treat everyone with respect, kindness and dignity.

  • We are Challenging. We continue to demand better for our clients, their families and carers.

  • We are Positive. We believe anything is possible. We will never stop believing in a brighter future.

Disability Confident Committed

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